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Our Promise    

We Back Our Mortgage Services with A Promise

Get the Loan you applied for and no surprises or we will pay you $200.00* Guaranteed!! 

Our philosophy at Home Purchase Inc. includes your getting the loan you applied for with no surprises at the closing table.  We know that your experience with our company should be a good one.  Customer Service is our number one goal and we are willing to put our money where our mouth is.  If you are not satisfied with your mortgage experience with Home Purchase Inc, after you close, we will reimburse you $200.00 of your closing costs. *

At Home Purchase Inc, our Customer Service Guarantee includes: 

1)      Fixed cost not to exceed $1,455.00 **

2)      The interest rate and program offered at origination will be how your loan closes.

3)      The purchase of your new home will close by the contract date or pre-determined date.

4)      Product and Program disclosures will be put in writing and verbally explained to the customer’s satisfaction.

5)      Friendly and Courteous Service.

6)      Market competitive interest rates

7)      Product availability for any mortgage financing need.   Our courteous staff will offer you all of your options and allow you to decide which best fits your financial needs.

Stipulations of Payment:

* The only two conditions we put on this refund is that the request for payment must be in writing within two business days of your closing date and fill out completely a questionnaire that we will mail to you within 30 days of your refund request.  Within 30 days of receiving your completed questionnaire we will send a check for $200.00.

** Does not include – Preliminary escrow establishment for tax and insurance impounds, prepaid interest, Title and attorney fees, recording fees, state fees, escrow wavier fee, discount points, subordination fee or any negotiated fees per transaction. Sub-Prime Loans may incur different costs.

 
   
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